Functionality of this module covers:

  • PBX extension monitoring
  • displaying online information on incoming/outgoing calls
  • clients recognition on incoming call
  • displaying client's card (with full history of contacts)
  • lost contacts list (list of calling clients that were not served)
  • on-line overview of monitored extensions
  • calls history with all details of a call
  • calls statistics (text / charts)

 

License for this module consist of two items:

  • monitored extension license - per monitored PBX extension (or monitored android mobile phone)
  • supervisor license - per user   (at least one per system is necessary)

About CTI Solutions

CTI Solutions - software company established in 2008, specializing in telecom systems.
Our offer cover many areas of client management systems fully integrated with telephony systems. We offer both "box versions" of our programs and customized systems prepared according to client's needs.
Our systems are compatible with many types of PBX'es.

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05 May 2021
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