Call recording module allow to download calls from PBX and store them in secure way on a server. Each call is converted to MP3 format to reduce storage size and encrypted for security reasons. Access to call recording is based on user rights (user can have right to listen to call or also to copy unecrypted file).

rec1

During playback of a call you can make notes and assign predefined flags.

rec2

About CTI Solutions

CTI Solutions - software company established in 2008, specializing in telecom systems.
Our offer cover many areas of client management systems fully integrated with telephony systems. We offer both "box versions" of our programs and customized systems prepared according to client's needs.
Our systems are compatible with many types of PBX'es.

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05 May 2021
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