Anthias STAT
• Billing / Call statistics software allowing to analyze and
account telecom traffic
• Automatic download of CDR data from PBX (download
every few minutes)
• Multiuser application with defined user rights
• Two versions of user interface
– Windows-based application
– Web-based interface
• Multilanguage interface
• Tools for analyzing call data
• OLAP reports, data export to many formats
Functionality
• importing CDR data from PBX (automated scheduled task based running in short period time)
• data available for analysis after maximum 2 minutes from call end.
• list of all calls (outgoing/incoming, answered/missed)
• realtime billing
• calls costs rates configuration(local, international)
• reports on calls based on different criteria (call direction, duration of call, direction)
• billing information for hotels on check-out (detailed list of calls with bill data)
• hourly distribution of calls (investigating peak hours) splited by answered / missed calls
• PDF with detailed list of calls and billing data
• OLAP reports for calls analysis
• reports on calls based on different criteria (call direction, infoline, agent, duration of call,
direction)
• hourly distribution of calls (investigating peak hours) splited by answered / missed calls
• export to CSV, JPG, PDF depending on report type
• report on missed contacts with clients
• system configuration (users, lines, user rights)
• customers database
• client - server architecture
System architecture
• Client – Server architecture
– CTI Server: communicates with PBX to collect CDR data
– Anthias STAT client: app for browsing information , two
versions of interface (windows-based app or web-browser
interface)
Client application
• Two interfaces for data browsing & analysis :
– Windows-based application or web-based application
• Multiuser application with user defined rights to limit access to
specific functions or/and range of extensions for reporting
• Easy to use interface (multilanguage)
• Server – client architecture
Multilanguage
• Multilanguage web-based interface (polish, english, german,
spanish, portugese, french, arabic)
System configuration
• Easy to use system configuration
– Defining extensions to monitor
– Extensions grouping
– User management with specified user rights
– Billing rates
Billing rates
• Defining billing rates
– Billing method (per second / per minute)
– Defining costs per prefix
– Possibility to recalculate costs for specified time priod
– Import rates from text files
Reports
• Displaying calls based on different criteria
• Customers database integration
• Exporting list of calls
• Reports on extension for specified time period as a PDF report
– suitable for hotels at guest check-out and billing
• Automatic emails on exceeding monthly calls cost limit
Reports
• Web-based application
OLAP reports
• Build your own report based on many criteria
– Drag & drop functionality
– Export to many file formats
OLAP reports
• Web-based interface
Lost contacts reporting
• Don’t loose contacts from clients:
– Easy acces to report on lost contacts
• List of all calls not picked up by employee, that was not called back or
client was not calling again once more and call was answered
• Call history for specified client
Licencing, demo version
• Anthias STAT licences
– Up to 200 extensions in one PBX
– 200-400 extensions in one PBX
– All extensions in one PBX
– One time fee licence including 12 months of software updates
and email support
• Demo version
– Fully funtional demo for 20 extensions working for 14 days
– Can be easialy upgraged to full version without any
reinstallation of software
– Availiable at http://www.ctisolutions.biz